SCARF model for finding triggers

Find a person’s top driver to learn how to work with them. Learn your own top driver and tell your boss.

DriverHow to trigger reward stateHow to trigger threat state
Status: sense of our personal worth in relation to other peoplePositive feedback, public acknowledgementCritique, unsolicited advice
Certainty: sense of what the future holds for usClear expectations, setting clear goals, realistic project schedulesLack of transparency, dishonesty, unpredictability
Autonomy: sense of control over our livesProviding choices, delegation, self-responsibility, empowermentMicromanagement, authoritative leadership
Relatedness: sense of safety with othersFriendly gestures, fostering socializing, mentoring programsFostering internal competition, prohibiting socializing in the workplace
Fairness: sense of what is impartial and justTransparent decisions, open communication, candidness, clear rulesUnequal treatment, unclear rules and guidelines, lack of communication
(Credit: Mostly stolen from here)

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