How to take negative feedback well

A simple four step process:

  1. Take a deep breath to chill out. They’re trying to help you. Don’t make them regret it.
  2. Thank them for the feedback and really mean it, because giving it to you was probably scary and took courage.
  3. Only ask questions. Make ZERO statements. Anything you say will almost definitely be defensive, and your job is to be curious.
  4. Thank them again and tell them you promise to take it seriously and use it to grow.

After that, if you’re still feeling defensive and upset, rage-journal the response you would have given if you were a jerk to get it out of your system. Then sleep on it.


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